FAQS – Frequently Asked Questions

Do you do wholesale?
Yes, we do! Please contact the team at wholesale@provardo.com

Are your products gluten free?
Yes, our products are gluten free!

Are you made in Australia?
Yes, we are proudly Australian made, owned and operated!

Are you fair trade certified?
Yes, of course we are! Suitability and the empowerment of the communities we source from are at the forefront of our business model. Please see more on our values page https://www.provardo.com/our-values/.

Are you keto friendly?
Yes! Our products are sustainable for those on a ketogenic diet.

Is your chocolate vegan?
Unfortunately, our product is not vegan at this time, but we hope to have a vegan range in the future.

What protein do you use?
We use pure milk protein! This is a complete protein meaning it has all the essential amino acids (essential amino acids are acids that the body can’t produce but are needed. Therefore, they have to come from the food we eat).

Do you ship Australia wide?
Yes, we do ship Australia wide with free express shipping on orders over $59!

Do you use palm oil in your chocolate?
None of our chocolate contains palm oil.

Do you ship internationally?
Yes, we do. Add items to your cart and shipping address for prices.

What do you use if you don’t use sugar?
We replace tradition sugar with Maltitol! Maltitol allows you to get a sweetness that is close to that of sugar, but with fewer calories. We think it’s the best sugar replacement because it doesn’t have a foul aftertaste and is nearly just as sweet tasting as sugar. It also has a lower GI than sugar.

How many serves is your chocolate?
Each block has as many or few serves as you like (usually, we say one serve per block, but it’s entirely up to you!). The calories displayed on the front are for the entire block! No serving size deception here!

Is your packaging recyclable?
Our packaging is not only recyclable but made from 100% post-consumer recycled packaging! This means the card our chocolate comes in is made entirely from recycled paper. Please recycle it again, so hopefully, someone else can use it in future and help our planet!
Our “plastic” looking wrap is also 100% biodegradable. There will be no contribution to plastic in our oceans or landfill on our watch.

How can I get Provardo stocked at my local shops?
The best way to get Provardo stocked at your local store is to speak to them directly about getting it in. Emailing the supermarket or speaking with the local manager is usually a good option.
You can always purchase online if you can’t, but we know this is very annoying with shipping! We hope to be in a store near you soon!

Is the inside of your packaging made from recycled materials?
Yes! The plastic-looking wrap our chocolate is wrapped in is biodegradable!

How do I melt chocolate?
We think the easiest way is to Step 1: break chocolate into small pieces and place in a microwave-safe bowl. Step 2: Microwave for 45 seconds, then stir. Remove from the microwave and give it a stir. Step 3: Continue to microwave in 30-second increments, frequently stirring, until the chocolate has fully melted.

Is this product really healthy?
Provardo chocolate has 1/2 of the calories of other chocolate on the market and much more protein! It also doesn’t have sugar which has been linked to many diseases. Our chocolate makes you feel fuller and more satisfied when you eat it. However, it’s still chocolate (great chocolate at that). Is it healthier than traditional chocolate? Yes. Is it a kale salad? Unfortunately, not! We believe it’s about balance, not cutting anything out altogether. It’s simply a better option not optimised in a lab to make you overindulge.

How does the PMS block actually help with PMS?
Yes! It does (or it can). Not only has chocolate been scientifically documented to lift hormones in the brain that decrease at the end of your cycle, but the vitamins (Zinc, Magnesium and Vitamin B6) we mix into our delicious chocolate directly support symptoms associated with PMS. This has been documented in the scientific literature.
To find out more on the study, please read here https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3208934/.